Bitau Fashion manages the customer-facing retail experience, including product listings, pricing, order processing, customer support, complaint handling, returns and refunds.

Courier and logistics companies may be engaged to transport and deliver orders.

Products and Pricing

We endeavor to provide accurate product descriptions, images, specifications, and prices. Material inaccuracies will be addressed in accordance with applicable consumer protection law.

Prices, applicable taxes, delivery charges, and relevant terms will be disclosed before order confirmation as required by law.

Orders and Payments

Orders are subject to confirmation, payment verification where applicable, and product availability.

If an order cannot be fulfilled, we will notify the customer and arrange an appropriate refund where applicable.

Payments are processed through the payment methods displayed at checkout.

Shipping and Delivery

Delivery estimates, shipping charges, and delivery procedures are explained in our Shipping and Delivery Policy.

Courier-related delays will be investigated where appropriate. Nothing in these terms removes Bitau Fashion’s obligations under applicable law.

Returns and Refunds

Returns, replacements, exchanges, cancellations, and refunds are governed by our Return, Refund and Exchange Policy, subject to applicable statutory rights.

Privacy

Personal information is handled in accordance with our Privacy Policy and applicable Indian law.

Liability and Disputes

Nothing in these terms excludes statutory consumer rights or liability that cannot lawfully be excluded.

These terms are governed by the laws of India. Disputes may be brought before the competent court or consumer dispute redressal forum as permitted by applicable law.

Contact

AVI PRIME SERVICES (OPC) PVT LTD
Bitau Fashion
Email: contct@bitaufashion.com
Address: Plot No. 238, Tikri, Near Bharat Petrol Pump, Atrampur, Prayagraj, Uttar Pradesh, India – 229412